Our commitments

Pricing model

Every quote is delivered on-site, in writing, with a line-item breakdown. No bait-and-switch pricing. No phone-only estimates that change at the truck. The written price covers the approved scope, and any scope change requires a documented change order.

Response time

Quote requests through this site are saved for review so we can confirm safety, access, and timing. Active emergencies (tree on a structure, road-blocking fall, widow-maker limb) are reviewed first. After-hours and storm requests are handled based on phone coverage, access, safety, and current operator capacity.

Request handling

Every accepted request is saved for review on our side. When the request clears the applicable service-area and notification checks, the system may send a confirmation; otherwise the saved request remains available for manual follow-up. Your information is used to respond to your quote request. It is not sold to a list of competitors, and you do not get a flood of cold calls from companies you did not contact.

Quote format

Written. Line-itemed. Insurance-compatible documentation for storm-damage and homeowner-claim jobs. Signed before any cuts. If the job scope changes on-site (hidden hazard, additional limb, access issue), we stop, document the change, and get your signed approval before continuing.

Crew transparency

We review Tennessee quote requests for local service fit. When coverage and specialty credential needs are confirmed, an on-site quote can be handled by an appropriate local tree-service professional.

Data handling

Your contact information is used to respond to your quote request and send your confirmation. That is it. No retargeting list sales. No third-party request resellers. SMS opt-out is honored on the first reply. If you ask us to delete your record, we delete it.

What we do not do

• Cold-call spam from purchased lists
• Fake reviews or fabricated testimonials
• Fake before-and-after photos pulled from stock libraries
• Bait-and-switch pricing between the phone call and the on-site quote
• Claims of credentials, certifications, or affiliations we do not hold